Shipping & Returns

Shipping

At By Good Humans, we strive to provide you with a smooth and efficient shopping experience. Here’s all the information about our shipping services:

• Domestic Shipping (U.S.): All orders within the United States are shipped within 3 to 5 business days. We will provide you with a tracking number so you can keep track of your order’s status at all times.

• International Shipping: International orders are shipped within 7 to 15 business days. Please note that shipping times may vary depending on the destination location and customs processing in the destination country.

Returns

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward return policy:

• Return Window: You have 30 days from the date of receipt to return items.

• Return Conditions: Items must be in their original condition, unworn, and with all original tags and packaging. Products not meeting these criteria will not be accepted.

• Return Process: To initiate a return, contact us via our website form or email. We will provide you with the necessary instructions for returning your order. Return shipping costs are the responsibility of the customer, unless the item received is defective or incorrect.

• Refunds: Once we receive and inspect the returned items, we will process your refund. This will be issued to the original payment method and may take 5 to 10 business days to reflect in your account.

If you have any questions about our shipping or return process, feel free to contact us. We are here to help.